Support
Need to get in touch with the team?. Our crew will be glad to attend you and solve your doubts always you need and also in your own language.
If you want to, you also can access to MDirector Help Center and check all the documentation available in order to make the most out of the platform.
Contact our support team
If you have experienced any incident or you need to solve some issue that involve your MDirector account, please contact to MDirector support team.
FAQS
I can't see the images when I add the HTML code.
The first thing is to make sure you have uploaded a ZIP file containing the images and the HTML file in the new submission you are editing, because if you have only uploaded the HTML and you don’t have those images uploaded to the server, they will not be displayed.
How do I receive my invoices?
Invoices are not found within your MDirector account, they are sent via email. Once you have contracted service with us, our administration department usually takes between 5 and 7 working days.
Can I add a custom code to my landing page?
It is possible to program the landing with our own code (HTML, CSS, and JavaScript), using the code placeholder and adding it to the landing editor.
It is highly useful to be able to include advanced functions that help us to control or take advantage of the landing form that we are creating.
